Privacy Policy
Last updated: July 15, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. We also collect information automatically when you use our website and services.
Personal Information
- • Name and contact information (email, phone number)
- • Account credentials and profile information
- • Payment and billing information
- • Communications with us
- • Usage data and preferences
Automatically Collected Information
- • Device information (IP address, browser type, operating system)
- • Usage analytics and interaction data
- • Cookies and similar tracking technologies
- • Location data (if enabled)
- • Performance and error logs
2. Tracking Technologies We Use
We use various tracking technologies to improve your experience and analyze our services:
Google Tag Manager & Google Analytics
We use Google Tag Manager to manage tracking codes and Google Analytics to analyze website usage. These services collect information about how you use our website, including pages visited, time spent, and user interactions.
Facebook Pixel
The Facebook Pixel allows us to measure the effectiveness of our advertising campaigns and create custom audiences for targeted advertising on Facebook and Instagram.
Yandex Metrica
We use Yandex Metrica for web analytics, particularly to understand our international users' behavior and optimize our services accordingly.
X.com (Twitter) Tracking
We use X.com (formerly Twitter) tracking pixels to measure the effectiveness of our social media campaigns and create targeted advertising audiences.
Other Social Network Tracking
We may use tracking technologies from other social networks including LinkedIn, TikTok, and other platforms to measure campaign performance and create targeted audiences.
3. How We Use Your Information
- • Provide, maintain, and improve our services
- • Process transactions and send related information
- • Send marketing communications (with your consent)
- • Respond to your comments and questions
- • Analyze usage patterns and optimize user experience
- • Prevent fraud and ensure security
- • Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- • With your consent or at your direction
- • With service providers who assist us in operating our business
- • For legal reasons or to protect rights and safety
- • In connection with a merger, acquisition, or sale of assets
- • With analytics and advertising partners (in aggregated form)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- • Access and update your personal information
- • Delete your account and personal data
- • Object to processing of your personal information
- • Request data portability
- • Withdraw consent for marketing communications
- • Opt-out of targeted advertising
7. Cookies and Tracking Preferences
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website. You can also opt-out of targeted advertising by:
- • Visiting the Digital Advertising Alliance opt-out page
- • Adjusting your social media advertising preferences
- • Using browser privacy settings and extensions
- • Contacting us directly to opt-out of specific tracking
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
10. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date above.
12. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@targetflow.com
Address: 101 Jefferson Drive, Menlo Park, CA 94025, USA
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.
14. European Union Privacy Rights
If you are a resident of the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict, object to processing, and data portability.